Refund Policy
Template — last updated November 2026. Review with a legal advisor before launch.
Undelivered orders
If we cannot deliver your UC, you receive a full refund to your original payment method.
Delivered orders
Digital currency delivered to the Player ID you provided cannot be refunded.
Wrong Player ID
If you contact us before delivery, we can correct the ID. After delivery we cannot.
How to request
Contact support with your order number.